Terms and Conditions

Every engagement begins with a conversation. Once we've aligned on scope, timeline, and investment, we'll share a project proposal or statement of work. Work begins only after the proposal is accepted and the first payment is received.

We don't start work on a handshake. A written agreement - even a simple email confirmation - protects both sides.

Our pricing covers the creative work outlined in the agreed scope. This includes strategy, design, motion, and any other deliverables specified in the proposal.

It does not include:

• Stock photography, fonts, or third-party licenses (unless specified)
• Development or coding (unless explicitly included in scope)
• Printing, production, or physical materials
• Work outside the agreed scope (see Changes and Additions below)

For project engagements, payment is structured as follows unless otherwise agreed:

• 50% upfront before work begins
• 25% at project midpoint
• 25% on final delivery

For ongoing partnerships, payment is due at the start of each month.

All prices are in USD. Invoices are due within 7 days of being sent. If a payment is more than 14 days overdue, we reserve the right to pause work until the balance is settled.

We build revisions into our process - collaboration is how good work gets made. The number of revision rounds is outlined in your proposal.

Revisions mean adjustments to work already presented. New ideas, directions, or additions that weren't part of the original scope are treated as additional work and scoped separately.

If you need something beyond the agreed scope during a project, we'll discuss it openly. We'll let you know how it affects timeline and investment before proceeding. No surprise invoices.

We take timelines seriously and do our best to deliver on schedule. That said, timelines depend on both sides. If feedback or materials are delayed on your end, the delivery date shifts accordingly. We'll always communicate proactively if anything changes on ours.

Once final payment is received in full, you own the deliverables we created for you. This includes logos, brand assets, design files, and any other agreed outputs.

What you don't own:

• Our internal tools, templates, processes, and methodologies
• Preliminary concepts and unused directions (these remain ours unless agreed otherwise)
• Third-party assets like fonts or stock images (these are governed by their own licenses)

We retain the right to showcase the work in our portfolio, website, social media, and case studies unless you request otherwise in writing.

We respect your business. Any sensitive information shared during the project - strategy documents, internal data, product plans - stays between us. We won't share it publicly or with third parties.

If you need a formal NDA, we're happy to sign one before we begin.

We love showing the work we're proud of. Unless you tell us otherwise, we'll include the project in our portfolio, case studies, and social media. If the project is confidential or pre-launch, we'll check with you before sharing anything publicly.

We put care into everything we create but we can't be held responsible for how the work performs in the market, decisions made based on our designs, or results from third-party implementation. Our liability is limited to the total amount paid for the engagement.

Either side can end a project engagement with written notice. If you choose to end the project early:

• Work completed up to that point is billed and delivered
• Upfront payments for work already completed are non-refundable
• Any remaining balance for undelivered work will not be charged

For ongoing partnerships, either side can end the engagement with 30 days written notice.

These terms are governed by the laws of India. Any disputes will be resolved through good-faith discussion first. If that doesn't work, disputes will be subject to the jurisdiction of courts in Ranchi, Jharkhand, India.

We may update these terms from time to time. The latest version will always be available on this page. Continuing to work with us after changes are posted means you accept the updated terms.

Questions about these terms can be sent to hello@studiojamoora.com.